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Conference Call Etiquette
It’s likely that you’re involved in more conference calls these days. We’ve put together some guidelines to help you and your co-participants enjoy successful and problem-free calls.
Call Parking for Dialpad
Imagine you're on a call and need someone else to take over or pick it up from another device. With Dialpad’s Call Parking feature, you can place the call on hold, making it easy for a colleague to retrieve it. Instructions: “Right now, I’m on an ...
How to Transfer a Call to Someone Else’s Voicemail in Dialpad
Sometimes you need to transfer a call, but you see the 3rd party is already on another call. Rather than doing a blind transfer and interrupting the person on the call, you can transfer directly to the person’s voicemail. Here’s a video to learn how!
How to Change your Audio Device in Dialpad
Sometimes your Dialpad App has trouble remembering which mic and speakers you want to use. Click the Image to follow steps on switching to the correct audio device.
How to do a Blind Transfer in Dialpad
In this video we will see how easy it is to forward a call to another user in Dialpad. A dial pad blind transfer is when you send a call to Ring on the other person's phone without warning. On an active call, select transfer to pull up your directory ...