Helpful Links for Working From Home

Helpful Links for Working From Home

Equipment to take home:

  • Laptop
  • Power cord
  • Mouse
  • Headset 

Please do not remove your Monitors or Docking Stations from the ELC Office.

If you think your password is about to expire – it’s best to change it preemptively from office to save yourself the hassle of having to change it offsite through the VPN. Here is how to change your password.

Note: Connecting your laptop to your home wi-fi is fine.  You do not need a hotspot to work from home if your home has internet. 

Shortcuts to Training


How to Connect to Wi-Fi

  • Follow these steps if you need assistance connecting your ELC Laptop to your home WiFI

Using the Yubikey to Authenticate in Idaptive

  • To gain remote access to ELC Sites such as Box, Dialpad, Office365, etc you will need to authenticate via Idaptive with either your ELC phone or using the Yubikey

Idaptive Log in Problems 

  • If you are having issues authenticating in Idaptive, this course will help you troubleshoot

Connecting to the VPN

  • Note: If you’re having issues and you need us to troubleshoot, you will need to be connected through the VPN.  Please do this before you call or put in a ticket. 

How to search the blog  

  • If you have a question that isn’t on this list and you want to see if the training exists, follow these steps to search the blog

How to Find the Web Trainings In EDU

  • There is a wealth of resources here to help you troubleshoot and to learn all kinds of tips and tricks to make your job easier.  This video will help you find and search the resources for what you need.

How to find Training Videos in Microsoft Stream

  • In this video you will be shown where to locate educational training videos that are housed in Microsoft Stream, and how to search for what you need.

Change password while offsite

  • This course covers changing your password offsite, as well as what to do if you forget your password and it is expired

Windows Snap 

  •  Window-snapping allows you to quickly maximize your screen’s real estate when you only have the one monitor to work from. The feature lets you “snap” a window to one side of your screen without having to move it around and resize it manually.

Clearing your cookies and cache 

  • A cache stores recently-used information in a place where it can be accessed extremely fast.  If you run into trouble – occasionally the IT Team will ask you to clear your Cache and Cookies.  This is course walks you through how to do that. 

How to change your audio device 

  • This course will help you select your speakers and/or mic 

How To Share Your Screen Via Teams 

  • If you need assistance or you are assisting someone else via Teams – this course will show you how to share your screen

Change Your Audio Device in Dialpad

  • If you are unable to hear they person you called or vice versa, this course will help you select the correct speaker and mic 

Whiteboard

  •  Whiteboard is a great way to collaborate and brainstorm with your team virtually

Virtual desktops

  •  Virtual Desktops is a way to have multiple desktops without needing multiple monitors

Snipping tool 

  • Here is an easy way to take and send screenshots

How to Scan with Your Phone

  • You don’t need to bring your scanner home.  Follow these steps to learn how to use your phone for scanning documents into Box.

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