How to Handle Dialpad Problems

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• How to Quit and Restart Dialpad

  Like any software, sometimes Dialpad will glitch. One glitch we tend to see is that Dialpad thinks you are Offline, even if you are connected to the WIFI. This video shows you how to correct that problem!

• idaptive Log in Problems

  idaptive is a service we use to confirm that YOU are who you say you are in the digital world. Think about it, anyone can find your password…but do they also have your phone that requires a pin or fingerprint to get into? Do they also have your ...

• How to restart a Kiosk

  Kiosks are the computers that are used by our clients. They should be restarted at least once a day. Restarting the kiosk clears out all the data and brings it back to the moment it was installed. Any issues with the kiosks can be remedied by ...

• How to Log into Dialpad

  Lately, we’ve had a few tickets from people having issues logging into Dialpad…so I made you a short video to walk you through the steps.

• Call Parking for Dialpad

  Imagine you're on a call and need someone else to take over or pick it up from another device. With Dialpad’s Call Parking feature, you can place the call on hold, making it easy for a colleague to retrieve it. Instructions: “Right now, I’m on an ...