Managers, did you know you can assist your employees remotely via Teams screen share? Not only can you view their screen (once invited) – you can also be given control of their mouse if needed. Its like being right there next to them. Sharing is ...
You have the option to record your FULL screen, a specific window, or just a smaller area of the screen. You just need to know how to switch that before you start recording. Watch this quick video to learn more.
Another way to record your screen for an IT ticket is with Webauthor. By including a video of an issue you are having, IT will be able to help you faster because they will be able to hone in on the root cause right away!